Frequently Asked Questions
Do I need to move everything out during restoration?
In most scenarios, you don’t need to remove all your belongings. At Paul Davis of Orlando, our team carefully assesses the affected areas to determine whether moving certain items is necessary. If items must be packed out to protect them or facilitate repairs, we’ll let you know in advance and help coordinate the process.
Is it safe to walk through your home while the drying process is underway?
It’s wise to limit foot traffic in any wet or drying areas to reduce slip hazards and speed up drying. If you need to pass through, wear proper footwear. Our team at Paul Davis of Orlando will guide you on the safest path through your home.
My ceilings are wet. What steps are taken?
Our certified professionals assess moisture levels and trace how far water has traveled. We may open sections of the ceiling to increase airflow or remove wet insulation. Thoroughly drying these areas reduces mold risk and structural damage, with you kept informed at each step.
How do you handle sewage contamination?
Sewage concerns are treated with strict safety protocols. We use commercial-grade disinfectants to sanitize hard surfaces thoroughly. Porous materials like drywall or carpet that absorb contaminated water may require removal and disposal.
What happens when water floods my property, and what are the potential effects?
Drywall & Paint: Water can cause peeling or bubbling of paint and may seep behind walls into insulation. Wood: Water can weaken wood over time, leading to warping or rot. Flooring: Carpets and hardwood floors can be ruined if not treated promptly. Electronics & Safety: Moisture can affect electrical systems and devices, creating hazards. At Paul Davis of Orlando, we respond quickly to extract water and thoroughly dry all surfaces to protect your home or business.
How long does it typically take to dry a property?
Each situation varies, but drying often spans about 2–5 days depending on water severity and materials involved. Paul Davis of Orlando monitors moisture daily to keep the process efficient.
What services does Paul Davis of Orlando provide?
We specialize in Water Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation, Storm Damage Restoration, Contents Cleaning & Storage, Reconstruction Services, and more, including Property Improvement, Kitchen/Bathroom remodeling, Biohazard/Trauma Cleanup, and Commercial/Industrial or Residential Restoration.
Does Paul Davis of Orlando handle insurance claims for clients?
We work with all major insurers and TPAs. We can help you start a claim or coordinate directly with your adjuster once you have a claim number. Documentation is prepared from day one—photos, moisture maps, inventory, and cause-of-loss notes—carrier-ready.
Are you licensed, insured, and bonded?
Yes. Paul Davis of Orlando holds all required licenses, carries full insurance, and our technicians receive ongoing training and certifications. This ensures your property is in skilled, trustworthy hands.
How quickly can you respond to an emergency?
We operate a 24/7 emergency response team that typically arrives on-site within Average arrival 60–90 minutes in core ZIPs (Downtown, Lake Nona, Winter Park, Altamonte, Kissimmee). Guaranteed on-site within 4 hours, excluding declared CAT events or unsafe conditions.
How do you assess the extent of the damage?
We employ advanced tools like infrared cameras and moisture meters to detect hidden water pockets and structural concerns, enabling a targeted cleanup, drying, and restoration plan.
What steps do you take to prevent mold growth after water damage?
Fast, thorough drying is key. We deploy high-capacity dehumidifiers, industrial air movers, and antimicrobial treatments on vulnerable surfaces to prevent mold growth.
Do you offer any service guarantees?
We offer a minimum 1-year guarantee on workmanship, with longer guarantees depending on your insurance carrier.
Are your cleaning products and methods eco-friendly?
We strive to use environmentally conscious cleaners whenever possible, balancing strong remediation power with safety for people, pets, and the planet. At Paul Davis of Orlando, we’re dedicated to responsible restoration.
What safety measures does Paul Davis of Orlando take on-site?
Our technicians follow IICRC and OSHA guidelines, wear PPE, and implement containment strategies to protect unaffected areas. Safety for our crew and your family is our top priority.
Can you remove tough odors like smoke or mildew?
Yes. We use specialized equipment such as ozone machines and hydroxyl generators to neutralize odors at their source, providing more than masking—completely reducing odors.
Do you provide post-restoration cleanup services?
Absolutely. After the main restoration, we offer a thorough cleanup, including deodorizing and sanitizing, so your property is move-in ready.
Can I stay in my home during the restoration?
It depends on the damage and needed repairs. In some cases it’s safe to stay; in others, temporary relocation may be best. We’ll advise you based on your situation.
How long does the entire restoration process usually take?
Timelines vary from a few days for minor issues to weeks for major fire or mold projects. We’ll provide a detailed plan and timeline upfront and keep you updated as work progresses.
What should I do if I have a water or fire emergency?
Ensure everyone’s safety and call emergency services if needed, then contact Paul Davis of Orlando at +14076296700. The sooner we start, the better the outcome.
Still Have Questions?
Our expert team is ready to answer any questions and provide the professional restoration service your property needs.
What Our Satisfied Customers Say
"Wow what excellent service from an excellent group of individuals. I was highly impressed with everyone that I met from the PDR team here in Orlando. They have done a SUPERB JOB so far! Jeremy, Matt, River and Tony.... all were A+ !!"
"I needed my house fixed after I had a car run into it. Paul Davis provided Prompt, Efficient, and Quality service at a fair price. Eric Estes and Logan Jones were great. Will definitely use again if needed."
"The cleanup done at our home after the fire was excellent! All of the employees who we dealt with were helpful and friendly. Based on our experience, I would highly recommend Paul Davis Restoration of Orlando!"
Our Service Area
Serving Orlando
- Orlando
- Intercession City
- Kenansville
- Kissimmee
- Saint Cloud
- Apopka
- Christmas
- Winter Park
- Zellwood
- Gotha
- Oakland
- Ocoee
- Windermere
- Winter Garden
